Community Guidelines

Last updated: July 26, 2026

NomadHearts exists so people living on the road can find each other — a partner, a travel buddy, a campfire, a hand with a broken fan. That only works if the community is honest and safe. These guidelines apply everywhere in the app: profiles, chats, the Feed, events, convoys, Handy Nomads, and the Marketplace. They are part of our Terms of Service.

1. Be real

• Use recent photos of yourself. No stock images, celebrities, or someone else's pictures.
• Your main profile photo should clearly show you, with your face visible.
• Use your real name or the name people know you by. Do not impersonate anyone, including NomadHearts staff.
• You must be 18 or older. Do not use photos where a child is the focus of your profile picture.
• Be honest about your rig, your route, your skills, and your intentions.
• One person, one account.

2. Consent is the whole game

People come here for different things — friendship, travel partners, or something more. Flirting is welcome — pressure is not.

• No unsolicited sexual content. Do not send explicit photos or messages to someone who has not asked for them.
• If someone stops replying, unmatches, or asks you to stop, that is your answer. Do not message them from another account.
• Do not use the Handy Nomads or Marketplace features to make romantic or sexual advances. Someone offering to fix your alternator is not offering a date.
• Never pressure anyone to meet, to share their location, to drink, or to go somewhere they are unsure about.

3. Never, under any circumstances

• Any sexual content involving minors, or any attempt to contact a minor.
• Threats of violence, encouraging self-harm, or content glorifying violence or terrorism.
• Hate speech or attacks based on race, ethnicity, national origin, religion, disability, age, gender, gender identity, or sexual orientation.
• Sharing intimate images of someone without their consent.
• Harassment, stalking, or coordinated pile-ons.
• Human trafficking, sex work solicitation, or any illegal service.
• Selling or offering drugs, weapons, or other unlawful goods.

4. Respect other people's privacy

On the road, privacy is safety. Treat other people's information as if it were your own.

• Do not publish anyone's exact location, camp spot, address, phone number, workplace, or vehicle plate.
• Do not share screenshots of private chats or someone's photos outside the app.
• Do not post recognisable photos of other people without their agreement.
• If a friend shares their live location with you, that is for you — not to pass on.
• Think twice before posting the exact coordinates of a quiet boondocking spot in a public post. It protects both the people there and the place itself.

5. Chats

• Keep conversations in the app until you trust someone. Our reporting tools cannot help you elsewhere.
• Do not ask other members for money, gift cards, crypto, bank or card details — and never send them.
• No spam, chain messages, mass copy-paste openers, or promoting other platforms and services.
• Do not share your own sensitive details — documents, banking, passwords — with someone you just met.

6. The Feed and your blog

• Post your own words and photos. Credit anything that is not yours.
• Keep it useful or human: the road, repairs, spots, life. Not advertising.
• No nudity or sexually explicit imagery in public posts.
• Disagree without insulting. Comments are part of the community, not a comment war.
• You can edit or delete your own posts at any time. You can report someone else's.

7. Events and convoys

• Post accurate details: place, time, what it is, and roughly what it costs.
• Choose meeting points that are public and reachable. Say so if the spot needs high clearance or 4x4.
• If you cancel or move an event, tell the people who joined.
• Events are for adults. Do not organise anything unlawful, and respect land rules, fire bans, and quiet hours.
• If alcohol is involved, no one drives impaired. Say up front if a convoy has a pace or distance others must keep up with.
• A convoy leader is a fellow traveller, not a guide or a tour operator. Everyone is responsible for their own vehicle and their own decisions.

8. Handy Nomads

• Only offer work you are actually competent to do. Be clear about what you can and cannot do.
• Do not claim licences, certifications, or insurance you do not have.
• Agree the scope and the price in the chat before the work starts, so both sides have it in writing.
• Be honest about parts: new, used, or salvaged.
• Follow the law where you are — some work (gas, high-voltage, brakes, structural) is regulated or genuinely dangerous.
• NomadHearts is not a party to your arrangement and does not handle payment.

9. Marketplace

• Sell only what you own and are allowed to sell.
• Describe items honestly, including wear, damage, and age. Use your own photos of the actual item.
• Mark items as sold when they are gone.
• Prohibited: weapons and ammunition, drugs and paraphernalia, prescription medicines, alcohol and tobacco, live animals, stolen or counterfeit goods, recalled equipment, hazardous materials, and anything restricted where you are.
• Deals are between members. NomadHearts does not process payments, hold funds, or offer buyer protection.

10. Ratings

• Rate only people you actually dealt with, and rate what happened.
• Do not trade, buy, or ask for ratings, and do not rate yourself through a second account.
• Never use a rating as leverage — "give me a discount or I leave one star" is extortion, not feedback.
• Keep personal details and accusations out of ratings. If something serious happened, report it instead.

11. Scams

Romance and travel scams follow patterns. Report anyone who:

• professes strong feelings very fast, then has an emergency and needs money;
• is always unable to meet or video call, or whose story keeps shifting;
• wants to move you to another app immediately;
• offers an investment, crypto tip, or "easy money" opportunity;
• asks you to receive or forward a package or a payment;
• sends a deposit for a Marketplace item and then asks for part of it back.

12. Blocking and reporting

You can block any member from their profile or a chat — they can no longer contact you or see your posts, and they are not told. Reporting is separate and comes to us: use the report option on a profile, message, post, or listing, or email info@nomadhearts.online.

Tell us what happened and where, and include a screenshot if you have one. Reports are confidential. Do not use blocking or reporting to punish someone for a bad date or a lost sale — false reports are themselves a violation.

13. What happens if you break the rules

Depending on how serious it is and whether it has happened before, we may: remove the content, give you a warning, limit features, suspend the account, or close it permanently. Serious violations — anything involving minors, violence, or non-consensual images — lead to immediate removal without warning, and we may report them to law enforcement.

If you believe we got it wrong, write to info@nomadhearts.online and a human will look at it again.